tjbeet Privacy Policy

01 Introduction

This Privacy Policy ("Policy") describes how tjbeet ("we", "us", "our", "the Platform") collects, processes, stores, and protects the personal data of individuals ("you", "your", "the Player") who register accounts on or otherwise interact with the tjbeet website located at https://tjbeet.vip.

By registering an account on the tjbeet platform or continuing to use any of its services, you acknowledge that you have read and understood this Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the platform and may request account closure by contacting the support team.

This Policy should be read alongside the tjbeet Terms and Conditions and the Responsible Gaming Policy, both of which are published on this website and form part of the overall agreement between you and the platform.

02 Data We Collect

The categories of personal data that tjbeet may collect from players are set out in the table below. Not all categories apply to every player — the data collected depends on how you interact with the platform and the stage of your account lifecycle.

We do not knowingly collect sensitive personal data beyond what is required for identity verification and responsible gaming compliance. We do not collect biometric data, health records, or political and religious affiliation data.

03 How Data Is Collected

tjbeet collects personal data through the following channels and mechanisms:

• Direct submission: Data you provide when completing the registration form, updating your profile, submitting verification documents, initiating a deposit or withdrawal, or contacting the support team.
• Automated collection: Technical and usage data collected automatically through server logs, session tracking, and analytics tools each time you access the platform. This includes your IP address, device identifiers, and interaction patterns.
• Cookies and similar technologies: Data collected through cookies and equivalent tracking technologies as described in Section 7 of this Policy.
• Payment providers: Confirmation data returned by payment processors such as bKash, Nagad, Rocket, and Upay when a transaction is initiated or completed. tjbeet receives transaction reference data and status confirmations; full wallet credentials are processed by the payment provider and are not stored on tjbeet servers.
• Third-party verification services: Identity and age verification data may be cross-referenced against third-party identity databases as part of the Know Your Customer (KYC) process. These services return a verification outcome to tjbeet and do not grant tjbeet access to their underlying databases.

04 How We Use Your Data

tjbeet uses the personal data it collects for the following defined purposes. We do not use your data for any purpose not described in this Policy without first obtaining your explicit consent or establishing a separate lawful basis for the new use.

• Creating, managing, and maintaining your player account, including authentication and security functions.
• Processing deposits and withdrawals in Bangladeshi Taka (৳) through your chosen payment method and maintaining accurate transaction records.
• Verifying your identity and age as required by the platform's Know Your Customer (KYC) obligations, to ensure compliance with age restriction requirements and to prevent fraud.
• Communicating with you about your account, including transaction confirmations, security alerts, and responses to your support enquiries.
• Sending promotional communications about bonus offers, new games, and platform updates — but only where you have opted in to such communications or where we have a legitimate interest in doing so.
• Monitoring and analysing platform usage to identify technical issues, optimise performance, and improve the overall player experience.
• Detecting, investigating, and preventing fraudulent activity, money laundering, collusion, and other conduct prohibited by the platform's Terms and Conditions.
• Administering responsible gaming tools, including deposit limits, self-exclusion records, and cooling-off periods, and monitoring for signs of problematic gambling behaviour.
• Complying with applicable legal and regulatory requirements, including record-keeping, reporting, and cooperation with law enforcement where required by law.

05 Legal Basis for Processing

Each data processing activity carried out by tjbeet is grounded in one or more of the following legal bases:

• Contractual necessity: Processing required to perform the contract between you and tjbeet — specifically, to operate your account, process your transactions, and provide access to games and betting markets.
• Legal obligation: Processing required to comply with applicable laws, including age verification requirements, anti-money laundering obligations, and financial record-keeping duties.
• Legitimate interests: Processing carried out in pursuit of tjbeet's legitimate business interests — including fraud prevention, platform security, and service improvement — where those interests are not overridden by your privacy rights.
• Consent: Processing based on your explicit, informed consent — most commonly for the sending of marketing communications. Where consent is the basis for processing, you retain the right to withdraw that consent at any time by contacting [email protected] or updating your communication preferences within your account settings.

06 Data Sharing and Disclosure

tjbeet does not sell or rent your personal data to any third party. Data is shared only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

• Payment service providers: Financial data necessary to process your deposits and withdrawals is shared with the relevant payment provider (bKash, Nagad, Rocket, Upay, or the relevant bank). These providers process data in accordance with their own privacy policies and applicable financial regulations.
• Identity verification providers: Identity and document data is shared with third-party KYC service providers for the purpose of verifying your identity and age. These providers act as data processors under contractual obligations to handle your data securely and only for the verification purpose.
• Game content providers: Technical session data (such as player ID and game session tokens) may be shared with game providers including Pragmatic Play, Evolution Gaming, NetEnt, and Microgaming to facilitate game delivery and resolve disputes. These providers do not receive your full identity or financial data.
• IT and hosting providers: Infrastructure service providers who host the tjbeet platform and associated data storage systems have access to personal data in the course of providing those services. These providers are bound by strict data processing agreements.
• Law enforcement and regulatory authorities: tjbeet may be required to disclose personal data to law enforcement agencies, courts, or regulatory authorities in response to a lawful request, court order, or legal obligation. tjbeet will notify affected players of any such disclosure where permitted by law to do so.
• Business transfers: In the event of a merger, acquisition, or sale of substantially all platform assets, personal data held by tjbeet may be transferred to the acquiring entity, subject to equivalent privacy protections being maintained.

07 Cookies and Tracking Technologies

tjbeet uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file placed on your device by a website you visit. The following categories of cookies are used on the tjbeet platform:

Strictly necessary cookies cannot be disabled as they are essential to the operation of the platform. You may configure your browser settings to block or delete functional and analytics cookies, though doing so may affect certain aspects of your experience on the platform. Instructions for managing cookies are available in your browser's help documentation.

tjbeet does not use third-party advertising cookies or behavioural tracking cookies that build cross-site profiles of your online activity.

08 Data Retention

tjbeet retains personal data for no longer than is necessary for the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The general retention periods applied by the platform are as follows:

• Active account data: Retained for the duration of your account relationship with tjbeet, plus a minimum period of five (5) years following account closure to fulfil financial record-keeping obligations.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction, in line with standard financial record-keeping requirements.
• Identity verification documents: Retained for the duration of the account relationship, plus five (5) years following account closure.
• Support correspondence: Retained for three (3) years from the date of the last communication, to enable dispute resolution and quality improvement.
• Technical and usage logs: Retained for up to twelve (12) months, after which they are deleted or anonymised for aggregate statistical purposes.
• Self-exclusion records: Retained for the full duration of the exclusion period plus five (5) years, to prevent circumvention of responsible gaming tools.

Following the expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual.

09 Your Privacy Rights

As a player on the tjbeet platform, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact the support team at [email protected] with your request and sufficient information to verify your identity.

• Right of access: You may request confirmation of whether tjbeet holds personal data about you, and a copy of that data in a readable format.
• Right to rectification: You may request correction of any personal data that is inaccurate or incomplete. You may also update certain account details directly within your account settings.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our obligations to retain certain data as described in Section 8.
• Right to restrict processing: You may request that we limit our use of your personal data while a dispute about its accuracy or lawfulness is being resolved.
• Right to data portability: Where processing is based on your consent or on a contractual necessity, you may request a copy of the data you have provided to tjbeet in a structured, machine-readable format.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.
• Right to object: You may object to processing carried out on the basis of legitimate interests, including the use of your data for direct marketing purposes. We will honour objections to direct marketing promptly and without question.

10 Security Measures

tjbeet implements a layered set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Key measures include:

• TLS/SSL encryption on all data transmitted between your device and the platform.
• One-way cryptographic hashing of all stored account passwords using industry-standard algorithms.
• Firewall protection and intrusion detection systems on all platform servers.
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis.
• Regular internal security reviews and vulnerability assessments of platform infrastructure.
• Contractual data security obligations imposed on all third-party service providers who process personal data on behalf of tjbeet.

While tjbeet takes all reasonable steps to protect your data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights, tjbeet will notify affected players promptly and take all necessary remediation steps.

11 Minors and Age Restriction

The tjbeet platform is strictly restricted to individuals aged 18 years and above. tjbeet does not knowingly collect personal data from individuals under the age of 18. Age verification is a mandatory step in the account registration and withdrawal processes.

If tjbeet becomes aware that personal data has been collected from a person under the age of 18, that account will be immediately closed, all associated data will be deleted, and any funds deposited will be returned to the source of the deposit. Parents or guardians who believe a minor has registered on the platform are asked to contact the support team immediately at [email protected].

12 Changes to This Policy

tjbeet reserves the right to update or revise this Privacy Policy at any time. Material changes — meaning changes that affect how your data is used or your rights in relation to it — will be communicated to registered players via the email address on file at least seven (7) days before the revised Policy takes effect.

Non-material changes, such as corrections to wording or clarifications that do not alter the substance of the Policy, may be made without advance notice and will be effective immediately upon publication. The version number and effective date at the top of this document will be updated to reflect any revision.

Your continued use of the tjbeet platform following notification of a material change constitutes your acceptance of the revised Policy. If you disagree with the revised Policy, you may request account closure in accordance with Section 11 of the tjbeet Terms and Conditions.

13 Contact Us

If you have any questions about this Privacy Policy, wish to exercise any of your privacy rights, or wish to report a concern about how your personal data is being handled, please contact the tjbeet support team using the details below. All privacy-related correspondence must be submitted in English.

When submitting a privacy rights request, please include your registered email address, a description of your request, and any information that will help us verify your identity efficiently. We will not action a request until identity verification is complete, to protect your data from being disclosed to an unauthorised party.